Privacy Policy

Last Updated: March 26, 2026

Secrets For Victory Inc (“we,” “us,” or “our”) operates the website secrets4victory.com and provides premium event production services, equipment rental, and related products through our online store. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or engage our services. By using our website you agree to the practices described herein.

1. Information We Collect

1.1 Information You Provide Directly

When you create an account, place an order through our WooCommerce store, request a quote for event production or equipment rental, or contact us via our website, we may collect:

  • Full name, company or organization name
  • Email address and phone number
  • Billing and shipping addresses
  • Payment information (credit/debit card details processed securely through our payment gateway — we do not store full card numbers on our servers)
  • Event details, venue information, and project specifications you share with us
  • Any other information you voluntarily provide in forms or correspondence

1.2 Information Collected Automatically

When you browse our website, we automatically collect certain technical data:

  • IP address and approximate geographic location
  • Browser type, operating system, and device information
  • Pages visited, time spent on pages, and referring URLs
  • Clickstream data and interaction patterns within our online store

2. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for the website and WooCommerce shopping cart to function properly, including session management, cart contents, and authentication tokens.
  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics). These cookies collect aggregated, anonymous data about page views and navigation patterns.
  • Functional Cookies: Remember your preferences such as language, region, and display settings.
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness across platforms.

You can manage cookie preferences through your browser settings. Disabling certain cookies may limit functionality, including the ability to add items to your cart or complete a purchase.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders placed through our WooCommerce store, including equipment rental transactions and event production bookings
  • Communicate with you about orders, quotes, event timelines, delivery schedules, and customer support inquiries
  • Send transactional emails (order confirmations, shipping updates, invoices)
  • Improve our website, product offerings, and service quality
  • Comply with legal obligations, resolve disputes, and enforce our agreements
  • With your consent, send promotional materials about new equipment, services, or industry insights

4. How We Share Your Information

We do not sell your personal information. We may share data with:

  • Service Providers: Payment processors, shipping carriers, email platforms, and hosting providers who assist in operating our business. These parties are contractually bound to use your data only for the services they perform on our behalf.
  • Event Venues & Partners: When necessary to coordinate your event production, we may share relevant project details with venue operators or subcontracted technical staff.
  • Legal Requirements: We may disclose information if required by law, subpoena, court order, or government regulation, or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. WooCommerce & Payment Security

Our online store is powered by WooCommerce. Payment transactions are encrypted using SSL/TLS technology. Credit card information is processed directly by our PCI-DSS compliant payment gateway and is never stored on our servers. Order records (name, address, items purchased, transaction amounts) are retained in our database for accounting, warranty, and customer service purposes.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Order records are typically retained for seven (7) years for tax and accounting compliance. You may request deletion of your account data at any time, subject to legal retention requirements.

7. Your Rights Under Florida & Federal Law (CCPA/CPRA Applicability)

While the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) apply specifically to California residents, we extend similar rights to all our customers as a matter of best practice:

  • Right to Know: You may request details about the personal information we have collected about you in the past twelve months.
  • Right to Delete: You may request that we delete personal information we hold about you, subject to certain legal exceptions.
  • Right to Opt-Out: You may opt out of the sale of your personal information. As stated above, we do not sell personal data.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
  • Right to Correction: You may request correction of inaccurate personal information.

To exercise any of these rights, contact us at [email protected] or call (321) 382-0077. We will respond to verified requests within 45 days.

8. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

9. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or partner services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party site you visit.

10. Security Measures

We implement industry-standard security measures including SSL encryption, secure server infrastructure, regular software updates, and access controls to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date at the top of this page indicates the most recent revision. We encourage you to review this page regularly. Continued use of our website after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Secrets For Victory Inc
1805 James L Redman Parkway, STE 210C, Plant City, FL 33563
Phone: (321) 382-0077
Email: [email protected]
Website: secrets4victory.com